Return Policy
Return Policy
At WhiteLabelWear, we aim to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a hassle-free return process. Please review our return policy below.
1. Eligibility for Returns
Items must be returned within 30 days of the delivery date.
Products must be unused, unworn, and in their original packaging with all tags attached.
Items that are damaged, altered, or not in their original condition may not be eligible for a refund.
Customized or personalized items are non-returnable unless defective or damaged.
2. How to Initiate a Return
Contact Us: Email our customer support team at contact@whitelabelwear.com with your order number and reason for the return.
Receive Instructions: Our team will provide you with return instructions and a return address.
Ship the Item: Pack the item securely and ship it to the address provided. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refund Processing: Once we receive and inspect the item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.
3. Exchanges
We do not offer direct exchanges. If you need a different size or color, please return the original item and place a new order.
4. Non-Refundable Items
Gift cards
Final sale items
Customized or personalized products
5. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue. We will arrange for a replacement or refund at no additional cost.
6. Late or Missing Refunds
If you haven’t received a refund within 10 business days, please check with your bank or credit card provider. If the issue persists, contact us at contact@whitelabelwear.com.
For any further assistance, feel free to reach out to our support team. We appreciate your business and strive to provide the best shopping experience!
WhiteLabelWear
whitelabelwear.com
Phone: +44 7911 123456
Address: 42 Triangle West, Bristol, United Kingdom
