Return Policy

Return Policy

At WhiteLabelWear, we aim to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a hassle-free return process. Please review our return policy below.

1. Eligibility for Returns

• Items must be returned within 30 days of the delivery date.

• Products must be unused, unworn, and in their original packaging with all tags attached.

• Items that are damaged, altered, or not in their original condition may not be eligible for a refund.

• Customized or personalized items are non-returnable unless defective or damaged.

2. How to Initiate a Return

1. Contact Us: Email our customer support team at contact@whitelabelwear.com with your order number and reason for the return.

2. Receive Instructions: Our team will provide you with return instructions and a return address.

3. Ship the Item: Pack the item securely and ship it to the address provided. Customers are responsible for return shipping costs unless the item is defective or incorrect.

4. Refund Processing: Once we receive and inspect the item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.

3. Exchanges

• We do not offer direct exchanges. If you need a different size or color, please return the original item and place a new order.

4. Non-Refundable Items

• Gift cards

• Final sale items

• Customized or personalized products

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue. We will arrange for a replacement or refund at no additional cost.

6. Late or Missing Refunds

If you haven’t received a refund within 10 business days, please check with your bank or credit card provider. If the issue persists, contact us at contact@whitelabelwear.com.

For any further assistance, feel free to reach out to our support team. We appreciate your business and strive to provide the best shopping experience!

WhiteLabelWear
whitelabelwear.com
Phone: +44 7911 123456
Address: 42 Triangle West, Bristol, United Kingdom